Privacy Policy

1. Information We Collect

We collect information from you in a variety of ways when you interact with our website, services, or communication channels.

1.1. Information You Provide Voluntarily:

When you:

• Subscribe to our mailing list

• Submit a prayer request or testimony

• Sign up for events or services

• Send us a message via contact forms

• Participate in surveys, contests, or giveaways

We may collect:

• Full name

• Email address

• City, state, and country

• Phone number (optional)

• User-generated content (e.g., testimonies, prayer requests, comments)

• Communication preferences

1.2. Information Collected Automatically:

When you visit our website, we automatically collect:

• IP address

• Browser type and language

• Device information (model, OS, resolution)

• Referring and exit URLs

• Date/time of visit

• Pages viewed and time spent

• Clickstream data

• Cookie data (see Section 5)

2. How We Use Your Information

Your data may be used for the following legitimate purposes:

• To communicate updates, prayer responses, or newsletters

• To display and moderate submitted content (testimonies, prophecies)

• To personalize your user experience on the website

• To provide access to secure areas of the site

• To conduct data analysis and site performance tracking

• To fulfill requests or respond to your inquiries

• To improve site layout, usability, and content relevance

• To detect and prevent fraudulent or abusive behavior

Important: We do not use your personal data for any form of commercial sale or profiling.

3. Lawful Basis for Processing (GDPR Compliance)

We collect and process your personal data only when:

• You have given clear consent (e.g., newsletter signup)

• It is necessary to fulfill a request or contract (e.g., event registration)

• It is required for our legitimate interests (e.g., ensuring website security)

• We have a legal obligation to retain data (e.g., fraud prevention)

4. Your Rights and Choices

Under data protection laws (such as GDPR or CCPA), you have specific rights over your personal data, including:

• The right to access your personal data

• The right to correct or update inaccurate or incomplete data

• The right to request deletion (right to be forgotten)

• The right to restrict processing under certain conditions

• The right to withdraw consent at any time

• The right to lodge a complaint with a data protection authority

To exercise any of these rights, contact us at: [your email here]

5. Cookies and Tracking Technologies

We use cookies and similar technologies to improve site functionality, analyze traffic, and deliver a personalized experience.

Types of cookies used:

• Essential Cookies: Necessary for core functionality

• Performance Cookies: Collect anonymous data on website usage

• Functionality Cookies: Remember user preferences and form inputs

• Analytics Cookies: Help us understand user behavior via tools like Google Analytics

Managing cookies: You may modify your browser settings to disable or delete cookies at any time. Note that disabling cookies may affect your site experience.

6. How We Share Your Information

We do not sell or rent your personal information. We only share data when:

• You have provided explicit consent

• It is required for service delivery (e.g., email newsletters via Mailchimp or Brevo)

• It is necessary for law enforcement, legal requests, or protection of rights

• We engage verified service providers under confidentiality agreements (e.g., hosting, security)

7. Data Retention Policy

We retain your personal data only for as long as necessary for the purposes outlined in this policy, unless a longer retention period is required by law.

Examples:

• Email addresses for mailing lists are retained until you unsubscribe

• Submitted testimonies or prayer requests may be archived indefinitely (unless deletion is requested)

• Technical logs are retained for 30–180 days for security monitoring

8. Data Security

We use multiple security layers to protect your information:

• SSL encryption on all website pages

• Secure server hosting with access restrictions

• Regular backups and software updates

• CAPTCHA/spam filtering on all forms

• Staff and volunteer access limited to a need-to-know basis

Despite these efforts, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

9. Children’s Privacy

Joe’s Truth does not knowingly collect personal information from children under the age of 13. If you believe we have inadvertently collected such data, please contact us so we can delete it promptly.

10. Third-Party Links and Services

Our website may link to third-party platforms (e.g., YouTube, PayPal, social media, embedded videos). We are not responsible for the privacy practices or content of these external sites. We recommend reviewing their privacy policies separately.

11. Changes to This Policy

We may revise this Privacy Policy as our site evolves or as laws require. All updates will be posted on this page and indicated by a new “Effective Date.”

If we make significant changes, we may notify you via email (if subscribed) or with a banner on the site.

12. Contact Information

If you have any questions about this Privacy Policy or how we handle your personal data, please contact us:

Email: [your email here]
Phone: [your contact number if applicable]
Mailing Address: [optional physical address]

Thank you for trusting Joe’s Truth with your personal information. We are honored to serve you with integrity, accountability, and transparency.